Refund policy

At PrettyN, we strive to provide high-quality scrubs and loungewear that you’ll love. Please review our return policy before placing your order.

Returns

We accept returns within 7 days of the delivery date.

To qualify for a return, items must:

● Be unworn, unwashed, and unused.

● Have all original tags attached.

● Be free of stains, odors, pet hair, makeup, or damage.

● Be returned in their original packaging when possible.

Items that do not meet these requirements will not be accepted.

Need a different size? We offer exchanges for the same item, subject to availability. Customers are responsible for return shipping unless the wrong item was sent or the item arrived damaged.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos. We’ll work quickly to make it right.

Once your return is received and inspected, we’ll notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable.

For return requests or questions, please contact us before sending your item back.

Email: Shaniyahblount@yahoo.com


Phone: (252) 402-9211

Thank you for shopping with PrettyN. We appreciate your support and look forward to helping you look and feel PrettyN in everything you do!